Technical Issues

Why aren't the lesson videos loading?
If you are having trouble viewing our lesson videos, there may be an issue with your internet browser or with your internet speed. Here are a few steps ...
Thu, 16 Jun, 2022 at 2:56 PM
Why aren't the download links working?
If you see the following error message, this means that the download time has expired.  If you refresh the page and try again, it should work. Als...
Thu, 14 May, 2020 at 1:31 PM
No Smartsheet Audio on Tablet
If you’re using iOS (iPhone / iPad) and can’t get the Smartsheet audio to work, it’s likely because your device settings are muting audio. On some iPads...
Thu, 16 Jun, 2022 at 2:48 PM